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Showing 4 sessions about Customer Service

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  1. Hug the Grinch! Win a Macbook Air! to

    on Friday 9th March

    At the South by Southwest (SXSW) festival, Zopim (www.zopim.com), a leading provider of cloud-based Customer Engagement solutions, will hijack the city of Austin, TX to sow the seeds of customer ...

    At Austin Convention Center (map)

  2. Get Bold: Using Social Media to

    Book Reading on Monday 12th March

    Social Media has come a long way from the early days of Facebook, Twitter and YouTube. We have all felt its impact in marketing and public relations, but the pace ...

    At Austin Convention Center, Ballroom G, 4th floor (map)

  3. Brands That Believe in Sex After Marriage to

    Future15 on Monday 12th March

    We work so hard to get people to like us. Buy this! Click here! Love me! So why is it that so many people—and most brands—suck at keeping things lively ...

    At Hyatt Regency Austin, Texas Ballroom 4-7 (map)

  4. The Facebook Customer Service Challenge for Brands to

    Panel on Tuesday 13th March

    Managing customer service on a Facebook Page is a messy proposition, particularly for large businesses and brands. Increasingly impatient customers and fans are flocking to the Facebook Wall to fire ...

    At St David's Bethell Hall, Capital Ballroom B (map)